Introduction
AlderWeb ("we," "us," or "our") operates alderweb.com. This page informs you of our policies regarding the collection, use, and disclosure of personal information we receive from users of our website and services.
Information We Collect
Personal Information
When you request a proposal or contact us, we may collect:
- Your name
- Email address
- Business name and website URL
- Business description and materials you provide
- Any files or attachments you upload
Usage Information
We may automatically collect certain information about your visit, including:
- Browser type and version
- Operating system
- Pages visited and time spent on pages
- Referring website addresses
- IP address (anonymized)
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and proposal requests
- Provide and improve our website design services
- Send you service-related communications
- Understand how visitors use our website
- Comply with legal obligations
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only in these limited circumstances:
- Service Providers: We work with email service providers (Mailgun) to send you communications. These providers are bound by confidentiality agreements.
- Legal Requirements: We may disclose information if required by law or to protect our rights.
Data Security
We implement reasonable security measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Cookies and Tracking
Our website may use cookies to enhance user experience and understand website usage. You can control cookie settings through your browser preferences.
Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information
- Opt out of marketing communications
Children's Privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last updated" date at the top of this page.
Contact Us
If you have questions about this Privacy Policy or want to exercise your rights, please contact us:
- Email: hello@alderweb.com
- Address: 102 - 133 Herkimer St, Hamilton, ON L8P 2H3